Árni Gunnar Ragnarsson·May 8, 2026

#26.19 - Book with confidence using supplier record locators

Your customers can now look up their bookings directly in supplier systems using unique record locators. When you enable this feature for a supplier, Itsy automatically generates a secure alphanumeric code for each booking—one that works with the supplier's self-service portals while keeping your other groups' data private. You control the format requirements (length, character set, letter requirements) per supplier, and can regenerate codes anytime with a full audit trail.

The trip timeline brings unprecedented transparency to your operations. Every significant action on a trip—from creation to product changes to email sends—is now logged in a comprehensive audit trail. You can see exactly who made what change and when, with detailed before-and-after values for every field edit. System actions are tracked separately from user actions, giving you complete visibility for compliance and troubleshooting. This timeline persists even after trips are archived, ensuring your audit history is always accessible.

The Amadeus PNRs page now features the same powerful filtering experience as your reports, complete with saved views that remember your preferences. Filter by PNR, ticket number, order code, status, or whether records have linked orders—all through an intuitive chip-based interface. Your default view loads automatically on every visit, and the six-week date range default keeps the focus on your active inventory. We've also added in-app learning videos to help your team master these new features, with tracking to highlight what's new since your last visit.

Also improved: The invoices report now has chip filters and saved views. Product editing happens in focused sections that save independently. Variant deletion shows booking impacts upfront. Time slot editing is more intuitive with masked inputs.

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