Árni Gunnar Ragnarsson·March 13, 2026
#26.11 - Smoother Bookings, Smarter Automations

Your booking operations just got a significant upgrade with improvements that touch every part of the customer journey. We've refined how trip dates display, eliminating those pesky off-by-one errors that showed trips ending a day later than they actually did. Now when you book a 3-day trip starting January 1st, it correctly shows as ending on January 3rd, not January 4th.
Behind the scenes, we've supercharged your email capabilities. You can now send targeted communications to entire trip audiences with just a few clicks, complete with recipient previews and automatic template variable replacement. The system intelligently handles multiple audience selections, so you can reach both clients and participants in one go. Plus, all your automated emails now track delivery status in real-time, showing you exactly when messages are delivered, opened, or bounced right in your order timeline.
We've also made order management more flexible. Need to duplicate a complex order? Our new copy feature creates an exact replica with anonymized participant data, preserving all your pricing and booking configurations. You can now track external references like Amadeus PNRs directly within orders, and our improved supplier menu prevents those annoying duplicate entries that used to clutter your sidebar.
For those managing high-volume operations, the new Sales Overview report gives you instant visibility into capacity utilization across all your products. See at a glance which trips are near full, overbooked, or have availability, with drill-down capabilities to view individual bookings. Combined with our new segment-level analytics, you have unprecedented insight into your business performance.
These updates work together to create a more intuitive, reliable booking experience that saves you time on routine tasks while giving you better control over complex operations. Whether you're managing a single trip or coordinating multiple bookings across segments, everything flows more smoothly.